This is privacy notice of SOAP SCHOOL LTD.

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.

This privacy notice is provided in a layered format so you can easily scroll through to the specific areas set out below.

1. WHO WE ARE AND IMPORTANT INFORMATION
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
3. HOW WE COLLECT YOUR PERSONAL DATA
4. HOW WE USE YOUR PERSONAL DATA
5. WHO WE SHARE YOUR PERSONAL DATA WITH
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
11. QUERIES, REQUESTS OR CONCERNS

What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you book an online or live course with us or sign up for our newsletter.

This website is not intended for children and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Data controller(s)
Shawn Dritz is the controller and responsible for your personal data (collectively referred to "Soap School", "we", "us" or "our" in this privacy notice). Our contact details are as follows:

Soap School Ltd
20 The Grove
Huddersfield,
HD2 1BL,
Email: sarah@soapschool.com ,
Tel#: +44 (0)1484 310014.
For all data matters contact our Data Protection Officer Shawn Dritz on +44 (0) 1484 310014

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data includes First & Last Name of the booking party.

Contact Data includes Billing address, along with email address and telephone numbers.

WE ALSO COLLECT, USE AND SHARE AGGREGATED DATA SUCH AS STATISTICAL OR DEMOGRAPHIC DATA FOR ANY PURPOSE. AGGREGATED DATA MAY BE DERIVED FROM YOUR PERSONAL DATA BUT IS NOT CONSIDERED PERSONAL DATA IN LAW AS THIS DATA DOES NOT DIRECTLY OR INDIRECTLY REVEAL YOUR IDENTITY. FOR EXAMPLE, WE MAY AGGREGATE YOUR USAGE DATA TO CALCULATE THE PERCENTAGE OF USERS ACCESSING A SPECIFIC WEBSITE FEATURE. HOWEVER, IF WE COMBINE OR CONNECT AGGREGATED DATA WITH YOUR PERSONAL DATA SO THAT IT CAN DIRECTLY OR INDIRECTLY IDENTIFY YOU, WE TREAT THE COMBINED DATA AS PERSONAL DATA WHICH WILL BE USED IN ACCORDANCE WITH THIS PRIVACY NOTICE.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:
(a) Directly. You may give us your Identity, Contact and Financial Data by filling in forms or by
corresponding with us by post, phone, email or otherwise. This includes personal data you
provide when you:
(b) Booking a course or consultancy
(c) Create an account on our website
(d) Subscribe to our newsletter
(e) Specifically request course information to be sent to you.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
(a) Performance of Contract this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

(b) Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

(c) Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. [GENERALLY WE DO NOT RELY ON CONSENT AS A LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA OTHER THAN IN RELATION TO SENDING THIRD PARTY DIRECT MARKETING COMMUNICATIONS TO YOU VIA EMAIL OR TEXT MESSAGE. YOU HAVE THE RIGHT TO WITHDRAW CONSENT TO MARKETING AT ANY TIME BY CONTACTING US [INSERT CONTACT DETAILS OF DATA PROTECTION OFFICER OR DATA PRESENTATIVE]]. PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us our Data Protection Officer Shawn Dritz at +44 (0)1484 310014 if you need details about the specific legal ground we are relying
on to process your personal data where more than one ground has been set out below.

Purpose/Activity
To register you as a new customer

Type of data
(a) Identity
(b) Contact

Lawful basis for processing including basis of legitimate interest
Performance of a contract with you

Purpose/Activity
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us

Type of data
(a) Identity
(b) Contact
(c) Financial
(d) Transaction

Lawful basis for processing including basis of legitimate interest
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)

Purpose/Activity
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey

Type of data
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and
Communications

Lawful basis for processing including basis of legitimate interest
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our
products/services)

Purpose/Activity
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Type of data
(a) Identity 
(b) Contact
(c) Technical

Lawful basis for processing including basis of legitimate interest
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal
obligation

Purpose/Activity
To deliver relevant website
content and advertisements to
you and measure or understand
the effectiveness of the
advertising we serve to you

Type of data
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and
Communications
(f) Technical

Lawful basis for processing including basis of legitimate interest
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Purpose/Activity
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

Type of data
(a) Technical
(b) Usage

Lawful basis for processing including basis of legitimate interest
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Purpose/Activity
To make suggestions and recommendations to you about goods or services that may be of interest to you

Type of data
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile

Lawful basis for processing including basis of legitimate interest
Necessary for our legitimate interests (to develop our products/services and grow our business)


Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around
marketing and advertising.

We have established the following personal data control mechanisms:

Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing
We will not share your personal data with any company outside the Soap School and Candle Academy for marketing purposes.

Opting out
You can ask us to stop sending you marketing messages at any time by following the opt-out ink on
any marketing message sent to you OR by emailing us at sarah@soapschool.com at any time where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase or other transaction.

Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please
see here.

Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please our Data Protection Officer Shawn Dritz at +44 (0)1484 310014. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. WHO WE SHARE YOUR PERSONAL DATA WITH
We may have to share your personal data with the parties set out below for the purposes set out in
the table in paragraph 4 above, including to facilitate our Service (“Service Providers”), to provide the
Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service
is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and
are obligated not to disclose or use it for any other purpose.
The would include the following:
 Internal Third Parties as applicable.
 External Third Parties Service
 Providers acting as processors based in the UK/EU who provide IT and system
administration services.
 Professional advisers, acting as processors or joint controllers, including lawyers, bankers,
auditors and insurers based in the UK who provide consultancy, banking, legal, insurance
and accounting services.
 HM Revenue & Customs, regulators and other authorities [ACTING AS PROCESSORS OR
JOINT CONTROLLERS] based in the United Kingdome or EEA who require reporting of
processing activities in certain circumstances.
 GOOGLE ANALYTICS: Google Analytics is a web analytics service offered by google that
tracks and reports website traffic. Google uses the data collected to track and monitor the
use of our service. this data is shared with other google services. Google may use the
collected data to contextualize and personalize the ads of its own advertising network.you
can opt-out of having made your activity on the service available to google analytics by
installing the google analytics opt-out browser add-on. the add-on prevents the google
analytics javascript (ga.js, analytics.js, and dc.js) from sharing information with google
analytics about visits activity.for more information on the privacy practices of google, please
visit the google privacy & terms web page: http://www.google.com/intl/en/policies/privacy/
 GOOGLE ADWORDS: Google Adwords remarketing service is provided by google inc.you can
opt-out of google analytics for display advertising and customize the google display network
ads by visiting the google ads settings page: http://www.google.com/settings/ads Google
also recommends installing the google analytics opt-out browser add-on
– https://tools.google.com/dlpage/gaoptout – for your web browser. google analytics opt-
out browser add-on provides visitors with the ability to prevent their data from being
collected and used by google analytics.for more information on the privacy practices of
google, please visit the google privacy & terms web
page: http://www.google.com/intl/en/policies/privacy/
 FACEBOOK: Facebook remarketing service is provided by Facebook Inc. You can learn more
about interest-based advertising from facebook by visiting this page: 
https://www.facebook.com/help/164968693837950 to opt-out from Facebook’s interest-
based ads follow these instructions here:
https://www.facebook.com/help/568137493302217
Facebook adheres to the self-regulatory principles for online behavioral advertising
established by the digital advertising alliance. You can also opt-out from Facebook and
other participating companies through the digital advertising alliance in the
usa http://www.aboutads.info/choices/, the digital advertising alliance of canada in
canada http://youradchoices.ca/ or the european interactive digital advertising alliance in
europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. for
more information on the privacy practices of facebook, please visit facebook’s data
policy: https://www.facebook.com/privacy/explanation

 We may provide paid products and/or services within the Service. In that case, we use third-party
services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our
third-party payment processors whose use of your personal information is governed by their
Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by
the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard,
American Express and Discover. PCI-DSS requirements help ensure the secure handling of
payment information.
The payment processors we work with are:
Stripe – Their Privacy Policy can be viewed at https://stripe.com/us/privacy
PayPal – Their Privacy Policy can be viewed at
https://www.paypal.com/webapps/mpp/ua/privacy-full
 Third parties to whom we may choose to sell, transfer, or merge parts of our business or our
assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change
happens to our business, then the new owners may use your personal data in the same way as
set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance
with the law. We do not allow our third-party service providers to use your personal data for their
own purposes and only permit them to process your personal data for specified purposes and in
accordance with our instructions.
6. INTERNATIONAL TRANSFERS
we do not transfer your personal data outside the UK - EUROPEAN ECONOMIC AREA (EEA), except
as noted above.
7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit
access to your personal data to those employees, agents, contractors and other third parties who
have a business need to know. They will only process your personal data on our instructions and they
are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you
and any applicable regulator of a breach where we are legally required to do so.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it
for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature,
and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of
your personal data, the purposes for which we process your personal data and whether we can
achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers, including Contact, Identity, financial,
and transaction data for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your legal rights below for further
information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated
with you) for research or statistical purposes in which case we may use this information indefinitely
without further notice to you.
9. YOUR LEGAL RIGHTS
Unless subject to an exemption under the data protection laws, you have the following rights with
respect to your personal data:
 The right to request a copy of the personal data which we hold about you;
 The right to request that we correct any personal data if it is found to be inaccurate or out of
date;
 The right to request your personal data is erased where it is no longer necessary to retain such
data;
 The right to withdraw your consent to the processing at any time, where consent was the lawful
basis for processing your data;
 The right to request that we provide you with your personal data and where possible, to transmit
that data directly to another data controller, (known as the right to data portability), where
applicable 9i.e. where our processing is based on consent or is necessary for the performance of
our contract with you or where we process your data by automated means);
 The right, where there is a dispute in relation to the accuracy or processing of your personal
data, to request a restriction is placed on further processing;
 The right to object to our processing of personal data, where applicable i.e. where processing is
based on our legitimate interests (or in performance of a task in the public interest/exercise of
official authority); direct marketing or processing for the purposes of scientific/historical research
and statistics).
If you wish to exercise any of the rights set out above, please contact our Data Protection Officer
Shawn Dritz at +44 (0)1484 310014.
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or
excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure
your right to access your personal data (or to exercise any of your other rights). This is a security
measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up
our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer
than a month if your request is particularly complex or you have made a number of requests. In this
case, we will notify you and keep you updated.
10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
THIS VERSION WAS LAST UPDATED ON AUGUST 12 TH 2018.
Please keep us informed if your personal data changes during your relationship with us. It is
important that the personal data we hold about you is accurate and current.
11. QUERIES, REQUESTS OR CONCERNS
To exercise all relevant rights, queries or complaints in relation to this policy or any other data
protection matter between you and us, please in the first instance contact our Data Protection Officer
Shawn Dritz on +44 (0)1484 310014

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint
with the Information Commissioners Office on 03031231113 or via email
https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.
Markel Law owns the copyright in this document.  You must not use this document in any way that
infringes the intellectual property rights in it.  You may download and print this document which you
may then use, copy or reproduce for your own internal non-profit making purposes. However, under
no circumstances are you permitted to use, copy or reproduce this document with a view to profit or
gain.  In addition, you must not sell or distribute this document to third parties who are not members
of your organisation, whether for monetary payment or otherwise.
This document is intended to serve as general guidance only and does not constitute legal advice.
The application and impact of laws can vary widely based on the specific facts involved. This
document should not be used as a substitute for consultation with professional legal or other
competent advisers. Before making any decision or taking any action, you should consult a Markel
Law professional.
In no circumstances will Markel Law LLP, or any company within the Markel Group be liable for any
decision made or action taken in reliance on the information contained within this document or for
any consequential, special or similar damages, even if advised of the possibility of such damages.

To register you as a new customer

To register you as a new customer

To register you as a new customer

To register you as a new customer

To register you as a new customer

To register you as a new customer

To register you as a new customer